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Water Distribution Department


Bryant Water Distribution is dedicated to providing its customers with a safe, high quality, and reliable water supply that meets or exceeds all federal and state drinking water requirements. Our goal is to distribute water to the citizens of Bryant in the most efficient way, while maintaining and upgrading the system to meet future requirements of our growing city. We are committed to providing professional and courteous services to satisfy the diversified needs of our customers. The City of Bryant works hard to offer our customers competitive pricing for the use of our water distribution system. Balancing the growing demand of services with the existing maintenance needs the city has managed to reach this goal, ranking us as 9th lowest in the state in regards to water pricing per 2,000 gallons.

Important Information

1019 S.W. 2nd St.
Bryant, AR 72022

Phone: (501) 943-0469

Fax: (501) 943-0851

Bryce Rimmer - Superintendent Water Distribution


What do I do if I have no water?

Contact the billing department 501-943-0999 option 2 to ensure your meter was not shut off by accident. The billing department will contact the maintenance department, who will correct the issue, if it is not a possibility that it was shut off by accident.

What do I do if I have low water pressure?

Contact the maintenance department 501-943-0999 option 8 and we will send someone to the area to verify that our system pressure is normal. The service personnel will inform you of their findings and the cause may be determined to be your pressure regulator. Pressure regulators are located between the meter and the home and are the homeowner’s responsibility.

What do I do if the water is cloudy?

Contact the maintenance department 501-943-0999 option 8 and we will attempt to locate the source of the cloudiness. Cloudiness or turbidity is usually caused by increased velocity of water through the distribution system. Major causes of turbidity include but are not limited to; main breaks, fire hydrant flushing, and firefighting.

What do I do if my bill is unusually high?

Contact the billing department and ask them to check your history 501-943-0999 option 2. If your bill is excessive the billing department will contact the maintenance department and request that your address be checked for a leak.

What do I do if I have a leak?

Contact the maintenance department 501-943-0999 option 8 and we will send someone out to check for a leak on our side of the meter and yours. All meters have a red indicator in the face that indicates whether water is passing through the meter. If the indicator is spinning and your yard is wet around the box or further up in your yard, then the leak is more than likely on your side of the meter. If the indicator is not spinning, then the leak is more than likely on the City’s side of the meter and we will repair the issue as soon as possible.

Can I pay my bill over the phone?

The billing department is open from 8:00 a.m. to 4:30 p.m. Monday through Friday, excluding holidays and inclement weather. Bills can be paid over the phone by contacting the billing department 501-943-0999 option 2 during regular business hours.

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Water Wise

Did you know that over watering your lawn can cause the development of fungus and disease? So how do you know when and how much to water? That depends on what type of grass, soil conditions as well as factors such as humidity, wind and temperature. Generally, if your grass looks a bit blue-gray and some of the blades begin to curl or wilt…and if your footprints don’t bounce back…..it’s time to water.

When you do water, water deeply. Each watering should moisten the soil 6 to 12 inches, depending on the type of grass. To determine how long to run your sprinkler and find out how deep the water has soaked in turn it on for 15 minutes. After 18 to 24 hours dig a small hole in the watered area or push a shovel in and spread the soil apart enough to seek several inches below the surface. Divide the depth of moisture into the desired depth and multiply the 15 minutes by that number to determine how long to run your sprinkler. If the moisture is 4” below the surface and you want it to be 8” divide 8” by 4” to get 2. Multiply 15 minutes by 2 to get 30 minutes run time for the sprinkler each time you water.

Soil types make a difference as well. One inch of water will penetrate sandy soils about 12 inches; loamy soils about 6 inches; and clay soils about 4 inches. So how do you know when you have watered one inch? Place a container, such as a coffee can, in the center of the watering area. Check the depth at timed intervals until there is one inch of water in the can. Use that time as a setting for your system run time.

Water early in the morning to avoid evaporation…sometime between 4 AM and 9 AM when the air is coolest and there is less wind. Avoid watering on hot days to avoid putting solar heated water on your grass get the maximum benefit from your effort.

Don’t waste your water on the street. If water runs off your lawn into the street or drive before you have given it a deep watering, turn off the sprinkler for a few minutes to allow the water to absorb, and then continue as needed. You might move the watering to another area and come back later to finish.

Take advantage of rain. Don’t run your sprinklers while it’s raining. If your system is on a timer, there are sensors that can detect rain and automatically turn the water off. Use a rain gauge to see how much rain fell, then only water a bid more if needed.

Water problem areas by hand. Some areas may need more attention…if you water everything when the problem areas need watering you may over water and subject your lawn to other problems.